Orders
We're quick! Orders placed before 12 PM AEST on weekdays ship the same day. Orders placed after 12 PM or on weekends ship the next business day.
You'll receive a tracking number via email once your order ships.. If you have any issues, reach out to us at hello@reformebeauty.com.
Unfortunately, we can't cancel or change orders once they're placed, as we begin processing them immediately. If you no longer need your order, you can return it according to our returns policy.
We offer free standard shipping on all Australian orders over $100AUD. For those who need their RÈFORME Beauty fix faster, we also offer express shipping for a flat fee.
You can, but please be aware that RÈFORME Beauty is not responsible for lost or misplaced packages once delivery is confirmed. It's your responsibility to track your order and ensure someone is available to receive it.
Returns
We offer a 14-day return policy for a full refund on products purchased at www.reformebeauty.com Return requests must be made within 14 days of receiving your order. We only accept returns for products that are unopened, unused, and in their original packaging.Products need to be returned at your own shipping expense.
Easy! Email us at hello@reformebeauty.com with your order number and request a return.
We cannot accept returns on sale items or gift cards. We also do not offer exchanges for change-of-mind purchases.
Return shipping costs are your responsibility.
Once your return is received and inspected (usually within 14 days), your refund will be processed to your original payment method within 72 hours.
Oh no! Please email us at hello@reformebeauty.com within 14 days of receiving your order with your order number and a photo of the issue. We'll gladly assist you.
PRODUCT
Absolutely! All RÈFORME Beauty products are vegan, cruelty-free, fragrance-free
Currently, our products are exclusively available at www.reformebeauty.com
INTERNATIONAL ORDERS
Currently, we only ship within Australia.
Contact
We're here to help! Email us at hello@reformebeauty.com